Fully Booked
Real Talk on What's Changing in Hotels
Expert-led conversations that cut through the noise in hospitality technology. No slides, no pitches — just honest dialogue between people who see the industry from different angles.
Episode 02
How AI Is Changing Hotel Discovery and Guest Retention
Getting found matters. But so does keeping the guests who already chose you.
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Episode 01 · April 2026
Guest Retention with AI: What's Working, What's Hype, and What's Next
Wed, April 16, 2026 · 9 AM PT
Sevket Seyalioglu and Ira Vouk explored what AI actually means for hotel guest retention — why most re-engagement efforts fall flat, where AI adds real value, and what OTAs know about your guests that you don't.
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