In today’s fast paced hospitality world, you know that effective, timely communication is essential to delivering an exceptional guest experience. With Directful’s hotel guest messaging and in house messaging system, you can transform the way you connect with guests. Powered by cutting edge AI, this solution ensures that every message you send is timely, personalized, and efficient — helping you set a new standard in guest communication.
Designed to streamline every aspect of guest communication, Directful’s messaging software blends automation with a personal touch — so you can make every guest feel valued and cared for.
With AI driven messaging, you can deliver relevant, timely communication throughout a guest’s stay, building deeper connections with your brand.
Automatically craft hyper personalized messages through our platform, based on each guest’s preferences and past interactions, keeping engagement high and experiences meaningful.
By automating routine communications, you give your staff more time to focus on personalized service, improving efficiency and elevating guest satisfaction.
Use advanced AI to instantly answer frequent guest questions so you can free up staff and focus on delivering personalized service where it counts.
You can avoid app fatigue by letting guests communicate via SMS, a simple, familiar method that keeps satisfaction high.
Directful connects effortlessly with your Property Management System, giving you a unified, streamlined communication workflow.
From booking confirmations to check out reminders, you can ensure timely, consistent communication across every touchpoint.
Gather meaningful data on guest interactions and preferences, helping you fine tune your communication approach for even better results.
Schedule a demo below to learn more.
We can design a package that works for you.
Directful is a fully automated, AI-powered platform that manages guest re-engagement for you. It helps convert OTA guests into direct bookers, boost repeat bookings, and increase revenue without manual effort or the need for a large marketing team.
Directful sends personalized, timely SMS messages that guide guests directly to your booking engine. This drives commission-free direct bookings, reduces reliance on OTAs, and enhances the guest experience.
Directful users have achieved a 16.08% average conversion rate, generated over $153 million in revenue, and completed 503,360 bookings. It’s a proven, scalable way to increase profits, reduce dependency on OTAs, and build long-term guest loyalty.
Incomplete guest data limits your marketing capabilities. Directful uses AI to enrich guest profiles, even by unmasking OTA bookings data, improving data quality by 40%. This enables better targeting, personalization, and conversion.
Let's Chat About Your Hotel's Growth:
Schedule a quick call to see how peers like the AD1 Global or Curator Collection are using Directful to unmask data. We’ll show you the tools, answer your questions, and you’ll leave with actionable insights for your strategy.
"P.S. We’re happy to chat even if you’re just exploring your options. We love helping hotels!"