SMART GUEST ALERTS

Keep Your Guests Informed In Real Time With Hotel Guest Announcements

In hospitality, your guests expect to feel welcomed, informed, and connected. With Directful’s Hotel Guest Announcements, you can make that happen by sending real-time, personalized SMS messages that keep guests in the loop about everything happening at your hotel. 

Engage Your Guests Instantly & Effortlessly

Whether you’re hosting an evening wine tasting, offering a spa discount, or announcing service updates, our announcement tool makes it easy to reach guests instantly—right where they are, on their phones. 

guest profile

Tailored Text Messaging for a Better Stay

Send the right message to the right guest at the right time. With segmentation options, you can easily connect with in-house guests, early check-ins, or those preparing for departure—ensuring your message is always relevant.

Hotel CRM

Share Updates That Matter

Last-minute event? Service adjustment? Health and safety reminder? Guests appreciate clear, timely communication and you can provide it with just a few clicks.

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Smart Scheduling

Want to remind guests about tonight’s live music or tomorrow morning’s yoga session? Schedule messages in advance to land when they’re most likely to engage—boosting attendance and satisfaction.

guest profile

Promote What Makes Your Property Shine

From happy hour deals to weekend spa discounts, SMS announcements help you spotlight the experiences that make your hotel unique. It's a gentle nudge that encourages guests to explore more—and spend more.

AI GUEST MESSAGING

Turbocharge the Way You Communicate with Your Guests

An Easy Messaging Platform Built for You

You can craft and send guest announcements effortlessly using our simple, intuitive interface. It’s designed to help you communicate quickly without disrupting your day. 

Customize Messages to Match Your Brand

You have full control. Choose from ready-to-use templates or create your own messages that reflect your hotel’s unique voice and guest experience strategy. 

Give Your Guests a Seamless Experience

From booking to check-out, you can make every touchpoint feel connected. With automated announcements, your guests always get the right message at the right time—without you needing to lift a finger.

See What Works in Real Time

You can track how guests engage with your messages using real-time analytics. Know what’s landing well, adjust your approach, and keep improving how you connect with your guests. 

Ready to get started?

Schedule a demo below to learn more.

We can design a package that works for you.

Frequently Asked Questions (FAQ)

Got Questions? Turn To Us

It lets you share real-time updates via SMS, such as for events or service alerts. Guests stay informed, feel valued, and are more likely to engage with your offerings. 

Yes. With segmentation, Directul’s solution targets groups like in-house guests, new arrivals, or departures. This ensures each message is timely and relevant. 

Anything that enhances the guest experience, including event reminders, service updates, promotions, or goodbye messages. These are sent instantly via SMS. 

Messages are scheduled to go out at optimal times, such as before dinner service or during check-in., which maximizes visibility and response. 

Yes. Directful provides real-time engagement analytics so you can measure clicks and responses, helping you improve future communications. 

Let's Chat About Your Hotel's Growth:​

See Directful in Action

Schedule a quick call to see how peers like the AD1 Global or Curator Collection are using Directful to unmask data. We’ll show you the tools, answer your questions, and you’ll leave with actionable insights for your strategy.

"P.S. We’re happy to chat even if you’re just exploring your options. We love helping hotels!"